Costs

How much does a virtual assistant cost?

September 10, 2026

A virtual assistant costs between $3 and $50 an hour, and most of that gap has nothing to do with how good the person is.

Three things set your number: where the specialist lives, how much judgment the work needs, and whether anyone manages the relationship besides you. Below are the bands by region, what moves you up them, and the costs nobody quotes.

1Hourly rates by region

Geography sets the floor. Identical admin work bills at a fraction of the price depending on where the specialist pays rent, which is why a single global average tells you nothing useful.

  • Philippines and South Asia: roughly $3 to $12 an hour. The deepest pool for customer support, admin, and e-commerce operations.
  • Latin America: roughly $6 to $18 an hour. You pay more and get live overlap with US business hours, which matters for anything phone-heavy.
  • Eastern Europe: roughly $10 to $25 an hour, weighted toward technical operations, data work, and marketing execution.
  • United States and United Kingdom: roughly $25 to $50 an hour through agencies, higher for specialized executive support.

2What moves you up the band

Within a single region, four factors decide whether you pay the bottom or the top of the range.

  • Experience level. Someone following documented rules costs a fraction of someone making judgment calls about your customers.
  • Specialization. A generalist is cheaper than a specialist who already works inside Gorgias, Clio, or Follow Up Boss and needs no ramp-up.
  • Coverage hours. Night-shifted work to match a US timezone carries a premium in every region.
  • Management. Rates that include an account manager, weekly check-ins, and a replacement guarantee sit above raw freelance rates. Count your own hours before deciding which number is actually lower.

3The costs nobody quotes

Hourly rate is the figure everyone compares. These four decide what delegation really costs you.

  • Recruiting. Screening a freelance marketplace properly takes 20 to 40 hours of your time before anyone starts work.
  • Onboarding. Budget two to four weeks of reduced output while someone learns your business, unless they arrive already briefed.
  • Your management time. Answering the same question every week is a recurring cost that never lands on an invoice.
  • Turnover. A specialist who leaves in month four walks out with every undocumented process, and the recruiting clock restarts.

4Freelancer, agency, or employee

Three price structures cover the same work. They fail in different places, and the lowest sticker price is rarely the lowest outcome.

  • Freelance marketplace: cheapest rate, widest variance. Vetting, managing, and replacing all stay with you.
  • Managed service: one rate covering vetting, briefing, account management, and replacement. Higher per hour than raw freelance, lower than doing those three jobs yourself.
  • In-house employee: past $73,000 a year fully loaded for a US administrative hire once payroll taxes, benefits, equipment, and paid leave are counted.

5Working out your own number

Skip the averages. Three questions produce a realistic budget in about ten minutes.

  • How many hours does the work actually take? Track it for a week instead of estimating. Most owners guess low by half.
  • Does it need judgment or just rules? Rules-based work sits at the bottom of every band, whatever the region.
  • What is an hour of your own time worth? Delegating 15 hours a week is a trade against 60 hours a month of your capacity, not against zero.
The short version

Budget on total cost, not hourly rate. A $3 rate that eats ten hours of your management time each week costs more than a managed $6 rate that eats none. Track the hours first, sort the work into rules versus judgment, then pick the model that clears the most off your desk.

Common questions

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