Time Etc has been matching entrepreneurs with US and UK-based virtual assistants since 2007, selling flexible monthly hour bundles with a strong satisfaction guarantee.
Both services assign you a dedicated assistant. The real differences are the hourly economics, what happens around the assistant (management, documentation, replacement), and how far the service goes beyond task execution.
Time Etc sells monthly hour plans with US/UK-based assistants, published pricing in the tens of dollars per hour, and a dedicated assistant plus the ability to delegate to a wider team. It's positioned for entrepreneurs who want flexible part-time help.
| Hyperstaff | Time Etc | |
|---|---|---|
| Talent pool | Global, matched to role, industry, and timezone | United States and United Kingdom |
| Published pricing | From $3/hour; full-time from $480/month | Published; roughly $28–38/hour depending on plan size |
| Engagement shape | Dedicated specialist, 40–160 hrs/month, built for recurring ownership of a function | Hour bundles, task-oriented, flexes up and down monthly |
| Account management | Dedicated account manager runs check-ins and monthly reviews | Self-managed; support team available |
| Industry pre-training | Briefed on your business and tools before starting | Experienced generalists; you onboard them |
| Process documentation | Operations Vault built and maintained | Not a standard deliverable |
| Replacement | Free, with full handover via the Vault | Free rematching; satisfaction guarantee on hours |
Third-party details reflect each provider's public website and widely reported figures at the time of writing and may change, verify current terms directly with the provider.
Time Etc is genuinely good at flexible, few-hours-a-month delegation. The models diverge as your needs grow: at 20+ hours a week, hourly US/UK rates compound quickly, and self-managing the relationship becomes its own job. Hyperstaff is built for exactly that stage: dedicated ownership, managed for you, at rates that make full-time coverage rational.
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